Customer Survey The staff and management at Dow Furniture would like to make sure you are satisfied with your shopping experience in Waldoboro and Augusta.  To improve how we serve you at our retail stores and with deliveries and service, please let us know how we did and what we can do to make things better for you.  Thank you! Contact information First Name:     Last Name:  Email:    Phone:  Address:    PO Box:  City:    State:    Zip:  Would you like us to follow up with you concerning this survey?  Yes    No Please provide the following information if known. Approximate date of visit or call:    Which store?  Waldoboro Augusta Which department did you call?  Please select from list. Sales Delivery Other   Other:  Person you spoke with:  Please select. Sonia Kathy Jessica Greg Randy John In the store, which department did you visit?  Please select from list. Whole Store Mattresses and Bedrooms Upholstery and Livingrooms Bargain Basement Dining Room For the following, please rate from 1 to 5 with FIVE as BEST How was your experience with our staff?  How knowledgeable was our staff?  If more information was required, how was our follow up with you?  How well were we able to meet your needs?  With custom orders, how well was the manufacturing/delivery timeline explained?  How satisfied were you with our delivery services to your home?  How satisfied were you with our business hours?  How well does being open Monday to Saturday meet your needs?  Please rate your overall satisfaction with Dow Furniture:  What can we do to astound you next time?                                                                         Thank you very much for taking your time to help us to improve our ability to better serve you!

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